Delivery Scams All in One: DHL, FedEx, USPS, and DPD

As online shopping continues to become the choice of convenience, we all expect a package now and then delivered to our door — not least the shopaholics among us! But knowing this, scammers have long been impersonating well-known delivery companies in order to scam you, steal your data, and ultimately rob you. 

This article illustrates a few common delivery scams; they may look different, but the tactics behind the scams are similar, and include:

1. Posing as delivery companies, scammers claim that your package has been shipped and request that you click on an attached phishing link to check the delivery status.

2. Or, they say that you’ve missed your package and that you’ll need to reschedule the delivery.

3. When you click on their links, they lead you to fake delivery login pages. If you enter login credentials there, scammers can record them.

4. In some cases, the link takes you to an online survey page. You are told you can get a gift by finishing an online questionnaire. 

After completing it however, you will then be asked to enter banking details such as your credit card number and CVC code, for the “delivery” of your gift. Again, scammers can use this personal information to gain access to your accounts — or even use it for identity theft.

5. To make matters worse, text messages and emails from these fake delivery companies often contain malicious files. Once you click on the links or attachment, your device will be infected with malware.

The following are real examples of reoccurring delivery scams:


Fake DHL login page.

[DHL]: we have issues with your shipping address, visit [URL] as soon as possible to process the redelivery.

DHL package delivery scam email.

Dear Customer,
We attempted to deliver your item at 3:20 pm on Wednesday 16th December, 2020. (Read enclosed Attachment file details).
The delivery attempt failed because nobody was present at the shipping address, so this notification has been automatically sent.
If the parcel is not scheduled for re-delivery or picked up within 72 hours, it will be returned to the sender.
Read the enclosed attachment file for details.


USPS phishing scam. Source: Reddit

USPS NOTICE: Your order is scheduled for delivery tomorrow. Check estimated time of arrival here:


FedEx delivery phishing. Source: ABC News

Hello Olivia, your FEDEX package with tracking code GB-6412-GH83 is waiting for you to set delivery preferences:


DPD phishing text message. Source: Twitter

DPD: Sorry we missed you. To book your redelivery visit:

Safety Tips Summary

  • You should ALWAYS go to the official website directly if you think there are issues with your delivery. 
  • NEVER click on links or download files from unknown sources.
  • We would highly recommend installing Trend Micro Check for free. It offers bulletproof on-the-go protection against scams, and detects and blocks dangerous websites automatically:

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